Disabled Access Guide for Bishopthorpe Library

The venue is situated outside the centre of the city.

This venue is situated in York.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is York.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is free for all users.

The car park is at the front of the venue.

The car park type is open air/surface.

There are 0 designated parking bay(s) within the car park.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

This information is for the entrance located to the front of the building.

There is not level access to the service.

The main doors open automatically.

The doors are single width.

The door opening is 90cm (2ft 11in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The width of the ramp or slope is 150cm (4ft 11in).

There are steps to access this area/service.

The steps are located to the right of the entrance.

There are 1 steps to the area/service.

The steps are not clearly marked.

The steps are deep.

The steps do have handrails.

The handrails are on both sides.

The ramp bypasses the step.

The reception desk is 4m (13ft 1in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk does not have a lowered section.

Lighting levels are medium.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is level access to the service.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

This library does not house a regular supply of books in Braille.

This library does house a regular supply of books in large print.

This library does house a regular supply of books on tape or disc.

There is an ordering service.

It takes approximately 3-7 days to process an order.

The library does have computers with accessible software.

Auxiliary aids are not available for computer users.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do receive disability awareness training.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are Text Relay aware.

Children are welcomed at the venue.