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Photo from London Borough of Bromley

Photo from London Borough of Bromley


Disabled Access Guide for Bromley Civic Centre - Stockwell Building 2

Venue Image
Address:
Stockwell Close
Bromley
Kent
BR1 3UH

Tel: 020 8464 3333
Fax: 020 8464 4707

Email: csc@bromley.gov.uk

Web: http://www.bromley.gov.uk

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Opening Times

DayOpening Times
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
SaturdayClosed
SundayClosed

Location

The venue is situated within the centre of the town.

This venue is situated in Bromley.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Bromley South.

There is a bus stop within 150m (164yds) of the venue.

Parking

Parking Image

This venue does have its own car park.

Parking is not free for all users.

Parking is free for Blue Badge holders.

The car park is at the front of the venue.

The car park type is multi-storey.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 10+ designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.3m x 5m (10ft 9in x 16ft 4in).

The nearest designated bay is 12m (13yd) from the car park entrance.

The furthest designated bay is 58m (63yd) from the car park entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is concrete.

The patron does not have to cross a road.

The car park does have a height restriction barrier.

The maximum height is 2m (6ft 6in).

There is not a designated drop off point.

Outside Access (Main Entrance)

Outside Access Image

This information is for the entrance located at the front of the building.

There is not level access to the service.

The bell is not in a suitable position to allow wheelchair users to gain access.

The intercom is not in a position to allow wheelchair users to gain access.

The main doors open automatically.

The doors are double width.

The door opening is 128cm (4ft 2in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 162cm (5ft 3in) wide.

Level Change (Main Entrance)

NoLevelAccess Image

There is a ramp or slope to access this area/service.

The ramp or slope is located directly in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

There is not a level landing at the top of the ramp.

Reception (Enquiries)

Reception Image Reception Image

The reception desk is 8m (26ft 2in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk has a lowered section.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

The hearing system is located at the height adjustable counter.

Inside Access

Inside Access Image

There is level access to the service.

This venue does not play background music.

The lighting levels are varied.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

Adapted Toilet

AdaptedToilet Image

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

The toilet is for the sole use of disabled people.

There is pictorial signage on or near the toilet door.

The adapted toilet is 23m (25yd) from the main entrance.

The adapted toilet is located past reception on the right.

There is level access to the adapted toilet.

Features and dimensions of adapted toilets

This is a unisex toilet.

A key is required for the adapted toilet.

The key is a radar key.

The key can be obtained from the enquiries desk.

The door opens outwards.

The door is locked by a locking handle.

The width of the adapted toilet door is 88cm (2ft 10in).

The door is light.

The dimensions of the adapted toilet are 146cm x 194cm (4ft 9in x 6ft 4in).

Floor manoeuvring space is clear in the adapted toilet.

There is a lateral transfer space.

As you face the toilet pan the transfer space is on the left.

The lateral transfer space is 66cm (2ft 1in).

There is a dropdown rail on the transfer side.

There is a flush on the transfer side.

The tap type is lever.

There is a mixer tap.

There is a functional emergency alarm available.

It is not a push button style of alarm.

Disposal facilities are not available in the cubicle.

There is not a coat hook.

Position of fixtures in adapted toilets

Wall mounted rails are available.

As you face the toilet the wall mounted grab rails are on both sides.

There is not a shelf within the adapted toilet.

There are mirrors in the adapted toilet.

Mirrors are not placed at a lower level or at an angle for ease of use.

The height of the toilet seat above floor level is 48cm (1ft 6in).

There is a hand dryer.

The hand dryer cannot be reached from seated on the toilet.

The hand dryer is not placed higher than 100cm.

There is not a towel dispenser.

There is a toilet roll holder.

The toilet roll holder can be reached from seated on the toilet.

The toilet roll holder is not placed higher than 100cm.

There is a sink.

The sink can be reached from seated on the toilet.

The sink is placed higher than 74cm.

The sink is 75cm (2ft 5in) high.

Colour contrast and lighting in adapted toilets

The contrast between the internal door and wall is good.

The contrast between the external door and wall is good.

The contrast between the grab rails and wall is poor.

The contrast between the drop down rails and wall is poor.

The contrast between the walls and floor is fair.

Lighting levels are medium.

Standard Toilet

Availability and Location of Standard Toilets

Standard toilets are not available.

Additional Information

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are Text Relay aware.