Disabled Access Guide for Bromley Civic Centre - Stockwell Building 1

Services/facilities within the building include the payments desk at ground floor level, Registration of Births Deaths & Marriages and Education at first floor level.

Related link Bromley Civic Centre - Stockwell Building 2.

Related link Bromley Civic Centre - Committee Rooms.

Related link Bromley Civic Centre - Council Chamber.

Related link Bromley Civic Centre - The Great Hall.

The venue is situated within the centre of the town.

This venue is situated in Bromley.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Bromley South.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is not free for all users.

Parking is free for Blue Badge holders.

The car park is at the front of the venue.

The car park type is multi-storey.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 10+ designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.3m x 5m (10ft 9in x 16ft 4in).

The nearest designated bay is 12m (13yd) from the car park entrance.

The furthest designated bay is 58m (63yd) from the car park entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is concrete.

The patron does not have to cross a road.

The car park does have a height restriction barrier.

The maximum height is 2m (6ft 6in).

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 128cm (4ft 2in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 162cm (5ft 3in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located directly in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

There is not a level landing at the top of the ramp.

The reception desk is 11m (12yd) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk has a lowered section.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is level access to the service.

This venue does not play background music.

The lighting levels are varied.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

The floors which are accessible by stairs are G-1.

There are 15+ steps between floors.

The lighting level is medium.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There is a lift for public use.

The lift is located opposite the payments desk.

The lift is a standard lift.

The floors which are accessible by this lift are G-1.

The lift is 11m (12yd) from the main entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.05m x 1.4m (3ft 5in x 4ft 7in).

The clear door width is 80cm.

There are not separate entry and exit doors in the lift.

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does not have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is low.

The lift does not have Braille markings.

The lift does not have tactile markings.

The reception desk is 11m (12yd) from the lift.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk does not have a lowered section.

Lighting levels are medium.

There is not a hearing assistance system.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located at first floor level.

The female and male toilets are 10m (11yd) from the lift.

Inside the venue, there is level access to the female and male toilet.

This is by lift.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are located within the venue.

The baby change facilities are located within the standard toilets.

The height of the baby change table once extended is 90cm (2ft 11in).

Inside the venue, there is level access to the baby change facility.

This is by lift.

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are Text Relay aware.