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Charlton House
Charlton Road
Charlton
London
SE7 8RE
Tel: 020 8856 3951
Fax: 020 8856 4162
Email: charlton.house@greenwich.gov.uk
Web: http://www.greenwich.gov.uk
Email us about this Venue
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 21:30 |
| Tuesday | 09:00 - 21:30 |
| Wednesday | 09:00 - 21:30 |
| Thursday | 09:00 - 21:30 |
| Friday | 09:00 - 21:30 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated within the centre of the area.
This venue is situated in Charlton.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Charlton.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is free for all users.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
The nearest designated bay is 54m (59yd) from the main entrance.
The furthest designated bay is 70m (76yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is loose chippings.
There is a dropped kerb/non stepped access from the car park to the venue.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
There is reserved space for 4 cars.
There are no marked bays.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 134cm (4ft 4in) wide.
There is a second set of doors.
The doors open both ways.
The doors are double width.
The doors are heavy.
The door opening is 112cm (3ft 8in) wide.
No Level Access (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located to the left as you face the entrance steps.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
There are steps to access this area/service.
The steps are located to the right as you face the entrance ramp.
There are 5 steps to the area/service.
The steps are clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
There is a 150 cm wide ramp without handrails between the sets of entrance doors.
The ramp bypasses the steps.
Outside Access (Alternative Entrance)
This information is for the entrance located at the rear of the building.
There is not level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are light.
The door opening is 122cm (4ft ) wide.
No Level Access (Alternative Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located to the left as you face the entrance steps.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The width of the ramp or slope is 100cm (3ft 3in).
There are steps to access this area/service.
The steps are located directly in front of the entrance.
There are 4 steps to the area/service.
The steps are not clearly marked.
The steps are deep.
The steps do have handrails.
The handrails are on both sides.
The ramp bypasses the steps.
Reception
The reception desk is 5m (16ft 4in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk has a lowered section.
Lighting levels are low.
There is not a hearing assistance system.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
This venue does play background music.
Music is played in the foyer and tea room.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
Customers can charge scooters or wheelchairs at the venue.
There is a 99cm wide ramp with handrails both sides in the main corridor.
All facilities are accessed either from the main or alternative entrances.
Other Floors
The floors which are accessible by stairs are G-1-2.
There are 15+ steps between floors.
The lighting level is medium.
The steps are not clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located off the main corridor, next to the stairs.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2.
The lift is 18m (20yd) from the main entrance.
Staff do not need to be notified for use of the lift.
The clear door width is 80cm.
There are not separate entry and exit doors in the lift.
The lift was out of order at the time of survey.
Restaurant / Bar (Mulberry Tearoom)
The following information is for the cafe.
Once inside, there is level access to the service.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is not a lowered section at the service counter.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
No chairs have armrests.
The nearest table is 7m (22ft 11in) from the main entrance.
The distance between the floor and the lowest dining table is 72cm (2ft 4in) cm.
The distance between the floor and the highest dining table is 73cm (2ft 4in) cm.
Menus are wall only.
Menus are not clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold snacks.
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 15:00 |
| Tuesday | 09:00 - 15:00 |
| Wednesday | 09:00 - 15:00 |
| Thursday | 09:00 - 15:00 |
| Friday | 09:00 - 15:00 |
| Saturday | Closed |
| Sunday | Closed |
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 3m (9ft 10in) from the alternative entrance.
The adapted toilet is located off the main corridor.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is required for the adapted toilet.
The key is a radar key.
The key can be obtained from reception.
The door opens inwards.
The door is locked by a locking handle.
The width of the adapted toilet door is 79cm (2ft 7in).
The door is heavy.
The dimensions of the adapted toilet are 180cm x 265cm (5ft 10in x 8ft 8in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 112cm (3ft 8in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
It is not a push button style of alarm.
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser can be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are medium.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located off the main corridor.
The female and male toilets are 23m (25yd) from the main entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are medium.
Baby Change Facilities
Baby change facilities are not located within the venue.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in sign language skills is not generally on duty.
This service can be requested.
Staff are not Type Talk aware.
Children are welcomed at the venue.
