The venue is situated within the centre of the area.

This venue is situated in Charlton.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Charlton.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is free for all users.

The car park is at the front of the venue.

The car park type is open air/surface.

The nearest designated bay is 40m (44yd) from the main entrance.

The furthest designated bay is 50m (55yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is loose chippings.

There is a dropped kerb/non stepped access from the car park to the venue.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

There is reserved space for 4 cars.

There are no marked bays.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 134cm (4ft 4in) wide.

There is a second set of doors.

The doors open both ways.

The doors are double width.

The doors are heavy.

The door opening is 112cm (3ft 8in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located to the left as you face the entrance steps.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

There are steps to access this area/service.

The steps are located to the right as you face the entrance ramp.

There are 5 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

There is a 150 cm wide ramp without handrails between the sets of entrance doors.

The ramp bypasses the steps.

This information is for the entrance located off the Charlton House lobby.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 112cm (3ft 8in) wide.

There are steps to access this area/service.

The steps are located inside the entrance door.

There are 4 steps to the area/service.

The steps are not clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

This information is for the entrance located at the side of the building.

There is not level access to the service.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 115cm (3ft 9in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located bypassing the steps.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The reception desk is 3m (9ft 10in) from the accessible entrance.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are medium.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is not level access to the service.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

Customers can charge scooters or wheelchairs at the venue.

There is a ramp or slope to access this area/service.

The ramp or slope is located inside the entrance doors.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is not a level landing at the top of the ramp.

The width of the ramp or slope is 130cm (4ft 3in).

This library does not house a regular supply of books in Braille.

This library does house a regular supply of books in large print.

This library does house a regular supply of books on tape or disc.

There is an ordering service.

It takes approximately 3-7 days to process an order.

The library does have computers with accessible software.

Auxiliary aids are available for computer users.

A large text keyboard is available for computer users.

A large rollerball mouse is available for computer users.

A height adjustable table is not available for computer users.

Please see the Charlton House Detailed Access Guide for the nearest toilet facilities.

Please see the Charlton House Detailed Access Guide for the nearest toilet facilities.

Staff do not receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are Type Talk aware.

Children are welcomed at the venue.