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Disabled Access Guide for Child and Adolescent Clinic
Blackpool Victoria Hospital
Whinney Heys Road
Blackpool
Lancashire
FY3 8NR
Tel: 01253 303651
Fax: 01253 306873
Email: communications@bfwhospitals.nhs.uk
Web: http://www.bfwhospitals.nhs.uk
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Introduction
Related link Neo-natal.
Related link Women and Children's Unit.
The Child and Adolescent Clinic is located on the ground floor of the Women and Children's Unit in area 8.
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated outside the centre of the town.
This venue is situated in Blackpool.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Blackpool North.
There is a bus stop within 150m (164yds) of the venue.
There is not a tram stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the side of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 10+ designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.8m x 6m (12ft 5in x 19ft 8in).
The nearest designated bay is 75m (82yd) from the main entrance.
The furthest designated bay is 94m (103yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is a designated drop off point.
The drop off point is located directly outside the main entrance.
There is a dropped kerb from the drop off point.
There is not tactile paving on the dropped kerb.
Further details of travel routes and site car parking may be obtained from the Blackpool Fylde & Wyre Hospitals NHS Foundation Trust Website here:- www.bfwh.nhs.uk/departments/travel/parking.asp
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 166cm (5ft 5in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 172cm (5ft 7in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
Reception
The desk is 14m (15yd) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
The desk is generally staffed.
Lighting levels are bright.
There is a touchscreen.
The touchscreen is at a suitable height for a wheelchair user.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
Outside Access (Clinic Entrance)
This information is for the entrance located Womens Unit Foyer.
There is level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 154cm (5ft ) wide.
Reception (Clinic)
The desk is 12m (13yd) from the clinic entrance.
There is level access to reception from the entrance.
The reception desk is low.
The desk is generally staffed.
Lighting levels are bright.
There is sufficient space to write or sign documents on the counter.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 5m (16ft 4in) from the clinic entrance.
There is level access into the waiting room / area.
There are not doors into the waiting room / area.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
All chairs are permanently fixed.
No chairs have armrests.
Announcements are in person.
Lighting levels are bright.
The room does not have background music playing.
There is a television.
The television does have subtitles.
There is space for an assistance dog to rest.
There are no vending machines.
There is a children's play area.
Inside Access
There is level access once inside the venue.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Route finding signage is not available.
The type of flooring in walkways and corridors is vinyl.
The photograph shows the quiet room.
Consultation / Treatment Room (Consulting)
There are 6 consultation / treatment rooms available.
The room surveyed was Room 4.
The consultation / treatment room is 28m (30yd) from the clinic entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are light.
The door opening is 82cm (2ft 8in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is a chair.
The chair is not adjustable.
No chairs have armrests.
No chairs are permanently fixed.
A hoist is available.
The hoist is manual.
A sling is available.
The sling is attached by hook and loop.
Lighting levels are bright.
The room does not have background music playing.
Consultation / Treatment Room (Treatment Room)
There are 2 consultation / treatment rooms available.
The consultation / treatment room is 29m (32yd) from the clinic entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are double width.
The doors are light.
The door opening is 125cm (4ft 1in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is a chair.
The chair is not adjustable.
No chairs have armrests.
No chairs are permanently fixed.
A hoist is not available.
Lighting levels are bright.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 10m (11yd) from the clinic entrance.
The accessible toilet is located opposite reception.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a locking handle.
The width of the accessible toilet door is 82cm (2ft 8in).
The door is light.
The dimensions of the accessible toilet are 160cm x 250cm (5ft 2in x 8ft 2in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 82cm (2ft 8in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the accessible toilet.
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser can be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 125cm (4ft 1in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are bright.
Baby change facilities are located within the venue.
The baby change facilities are located within the adapted toilet.
The height of the baby change table once extended is 99cm (3ft 2in).
Inside the venue, there is level access to the baby change facility.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Unisex Toilets
The unisex toilet is located opposite reception.
The unisex toilets are 12m (13yd) from the clinic entrance.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are located within the venue.
The baby change facilities are located within the unisex toilets.
The height of the baby change table once extended is 109cm (3ft 6in).
Inside the venue, there is level access to the baby change facility.
Additional Information
Staff do receive disability awareness training.
Some Deaf Awareness training is covered in the Equality and Diversity training which staff receive.
Documentation can be provided in different formats on request.
The different formats available include large print on request, different languages (via interpreters) and audio-cassette.
Blackpool, Fylde and Wyre Hospitals can provide interpreters on request.
Interpreters can be requested by contacting the Appointments Manager for that department or the Patient Advice and Liason Service (PALS) who will be able to provide a list of interpreters in the area.
PALS can provide advice and support for requesting documents or interpreters. They can be contacted by calling 01253 655589, by fax: 01253 655590, by email: pals@bfwhospitals.nhs.uk or by visiting their office in the main corridor of Area 1.
Registered assistance dogs are welcomed in the hospital but this does not extend to the ward areas.
Switchboard staff are Type Talk aware.
The switchboard number is 01253 300000.
Help with luggage is available for inpatients.
Volunteers are located by most major entrances and can provide help and assistance.
There is an information help desk located on the main corridor just inside Woodlands Entrance.
Mobility aids available in the hospital include mobile hoists, hoist slings, wheelchairs, tri wheel walkers, shower chairs, bath hoists, commodes, walking sticks, walking frames, adjustable beds and crutches.
There is no charge for mobility aids.
To obtain mobility aids please contact a nurse/doctor.
Portable hearing loops are available in some departments of the hospital.
To find out if a portable hearing loop can be provided please contact the department.
Children are welcome in all departments of the hospital but, in some departments, must be accompanied by an adult.
