Text size:  

    Contrast: 



Organisation Picture 1

Organisation Picture 2


Clockhouse Community Centre

Wheelchair AssistanceMobility Impaired WalkerSeat AvailableWC AdaptedWC step free accessAssistance DogConducting of BusinessDisability Awareness TrainingParking Grade 2
Venue Image
Address:
Defiance Walk
Woolwich
Greenwich
London
SE18 5QL

Tel: 020 8855 7188
Fax: 020 8316 1914

Email us about this Venue

Opening Times

DayOpening Times
Monday09:00 - 22:00
Tuesday09:00 - 22:00
Wednesday09:00 - 22:00
Thursday09:00 - 22:00
Friday09:00 - 22:00
Saturday09:30 - 20:00
Sunday09:30 - 20:00

Location

The venue is situated outside the centre of the town.

This venue is situated in Woolwich.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Woolwich Dockyard.

There is a bus stop within 150m (164yds) of the venue.

Parking

Parking Image

This venue does not have its own car park.

On street marked Blue Badge bays are available.

The dimensions of the on street marked Blue Badge parking bays are 7m x 4m (22ft 11in x 13ft 1in).

On street Blue Badge parking is located at the rear of the venue.

There is not a designated drop off point.

Outside Access (Main Entrance)

Outside Access Image

This information is for the entrance located at the front of the building.

There is not level access to the service.

The intercom is not in a position to allow wheelchair users to gain access.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 105cm (3ft 5in) wide.

There is a second set of doors.

The doors open towards you (pull).

The doors are single width.

The doors are heavy.

The door opening is 96cm (3ft 1in) wide.

No Level Access (Main Entrance)

NoLevelAccess Image

There are steps to access this area/service.

The steps are located at the front of the building.

There are 13 steps to the area/service.

The steps are not clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

Outside Access (Accessible Entrance)

Outside Access Image

This information is for the entrance located at the rear of the venue.

There is level access to the service.

The intercom is not in a position to allow wheelchair users to gain access.

The main doors open towards you (pull).

The doors are single width.

The doors are heavy.

The door opening is 99cm (3ft 2in) wide.

Reception

Reception Image

The reception desk is 2m (6ft 6in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk does not have a lowered section.

Lighting levels are medium.

There is not a hearing assistance system.

Inside Access

Inside Access Image

There is level access to the service.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

Other Floors

Other Floors Image

The floors which are accessible by stairs are LG-G-1-2.

There are 20 steps between floors.

The lighting level is medium.

The steps are clearly marked.

The steps do have handrails.

The steps have a handrail on the right side going up.

There is a landing.

Lift

Lift Image

There is a lift for public use.

The lift is located to the rear of the venue.

The lift is a standard lift.

The floors which are accessible by this lift are LG-G-1-2.

The lift is 8m (26ft 2in) from the the accessible entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.16m x 1.32m (3ft 9in x 4ft 3in).

The clear door width is 90cm.

There are not separate entry and exit doors in the lift.

There is not a mirror to aid reversing out of the lift.

The lift does not have a visual floor indicator.

The lift does not have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is low.

The lift does not have Braille markings.

The lift does not have tactile markings.

Restaurant / Bar (Mary Rose Cafe)

Restaurant / Bar Image

The following information is for the cafe.

Once inside, there is level access to the service.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is not a lowered section at the service counter.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

No chairs are permanently fixed.

Some chairs have armrests.

The nearest table is 10m (11yd) from the main entrance.

The distance between the floor and the lowest dining table is 71cm (2ft 3in) cm.

The distance between the floor and the highest dining table is 71cm (2ft 3in) cm.

The type of food served here is sandwiches.

Adapted Toilet

AdaptedToilet Image

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

The toilet is for the sole use of disabled people.

There is pictorial signage on or near the toilet door.

The adapted toilet is 17m (18yd) from the accessible entrance.

The adapted toilet is located on the lower ground floor.

There is level access to the adapted toilet.

This is by lift.

Features and dimensions of adapted toilets

This is a unisex toilet.

A key is required for the adapted toilet.

The key is not a radar key.

The key can be obtained from reception.

The door opens outwards.

The door is locked by a locking handle.

The width of the adapted toilet door is 90cm (2ft 11in).

The door is light.

The dimensions of the adapted toilet are 150cm x 165cm (4ft 11in x 5ft 4in).

Floor manoeuvring space is clear in the adapted toilet.

There is a lateral transfer space.

As you face the toilet pan the transfer space is on the left.

The lateral transfer space is 90cm (2ft 11in).

There is a dropdown rail on the transfer side.

There is not a flush on the transfer side.

The tap type is lever.

There is a mixer tap.

There is not a functional emergency alarm available.

It is tied up and out of reach (higher than 10cm (4in) from floor).

Disposal facilities are available in the cubicle.

There is not a coat hook.

Position of fixtures in adapted toilets

Wall mounted rails are available.

As you face the toilet the wall mounted grab rails are on both sides.

There is not a shelf within the adapted toilet.

There are not mirrors in the adapted toilet.

The height of the toilet seat above floor level is 43cm (1ft 4in).

There is not a hand dryer.

There is a towel dispenser.

The towel dispenser cannot be reached from seated on the toilet.

The towel dispenser is placed higher than 100cm.

The towel dispenser is 110cm (3ft 7in) high.

There is not a toilet roll holder.

There is a sink.

The sink can be reached from seated on the toilet.

The sink is not placed higher than 74cm.

Colour contrast and lighting in adapted toilets

The contrast between the internal door and wall is good.

The contrast between the external door and wall is good.

The contrast between the grab rails and wall is poor.

The contrast between the drop down rails and wall is poor.

The contrast between the walls and floor is good.

Lighting levels are bright.

Standard Toilet (1st Floor Toilets)

StandardToilet Image

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located on the first floor.

The female toilets are 5m (16ft 4in) from the the lift.

Inside the venue, there is level access to the female toilet.

This is by lift.

Lighting levels are medium.

Access to Standard Male Toilets

The male toilets are located on the first floor.

The male toilets are 10m (11yd) from the the lift.

Inside the venue, there is level access to the male toilet.

This is by lift.

Lighting levels are medium.

Baby Change Facilities

Baby change facilities are not located within the venue.

Standard Toilet (LG Toilets)

StandardToilet Image

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located on the lower ground floor.

The female toilets are 16m (17yd) from the accessible entrance.

Inside the venue, there is level access to the female toilet.

Lighting levels are medium.

Access to Standard Male Toilets

The male toilets are located on the lower ground floor.

The male toilets are 10m (11yd) from the accessible entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are medium.

Additional Information

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are not Type Talk aware.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.

Children are welcomed at the venue.

There is not a soft play area for children.