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Dartford Citizens Advice Bureau
Trinity Resource Centre
St Saviours Walk
Dartford
Kent
DA1 1DE
Tel: 01322 224686
Fax: 01322 220448
Web: http://www.adviceguide.org.uk
Email us about this Venue
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:30 - 15:00 |
| Tuesday | Closed |
| Wednesday | 09:30 - 15:00 |
| Thursday | 09:30 - 15:00 |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated within the centre of the town or city.
This venue is situated in Dartford.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Dartford.
Parking
This venue does not have its own car park.
On street marked Blue Badge bays are not available.
Outside Access (St Saviours Walk - Main/Accessible Entrance)
There is not level access to the service.
The intercom is in a position to allow wheelchair users to gain access.
The main doors open automatically.
The doors are single width.
The doors are heavy.
The door opening is 75cm (2ft 5in) wide.
No Level Access (St Saviours Walk - Main/Accessible Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading to the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 100cm (3ft 3in).
The automatic door is push pad operated and must be activated from the inside.
Reception
The reception desk is 7m (22ft 11in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
Lighting levels are bright.
There is not a hearing assistance system.
Inside Access
There is level access to the service.
This venue does play background music.
The lighting levels are bright.
A portable hearing loop system is due to be installed by 2008.
Other Floors
The floors which are accessible by stairs are B-G-1.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on the right side going up.
There is a landing.
The services on the floors which are not accessible are the standard toilets.
Lift
There is a lift for public use.
The lift is located immediately beyond the entrance.
The lift is a platform lift.
The floors which are accessible by this lift are G-1.
The lift is 1m (3ft 3in) from the accessible entrance.
Staff do need to be notified for use of the lift.
The dimensions of the lift are 1.1m x 1.4m (3ft 7in x 4ft 7in).
The lighting level in the lift is bright.
The lift does have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
The adapted toilet is 3m (9ft 10in) from the accessible entrance.
The adapted toilet is located directly opposite the lift on the 1st floor.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a locking handle.
The dimensions of the adapted toilet are 220cm x 160cm (7ft 2in x 5ft 2in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 100cm (3ft 3in).
The tap type is lever.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 49cm (1ft 7in).
There is a hand dryer.
The hand dryer is placed higher than 100cm.
The hand dryer is 104cm (3ft 4in) high.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are available.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located on the basement floor.
The female toilets are 20m (22yd) from the accessible entrance.
Inside the venue, there is not level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located on the basement floor.
The male toilets are 20m (22yd) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
The photograph shows the moderate ramp leading to the entrance.
