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Eltham Crematorium
Crown Woods Way
Eltham
London
SE9 2AZ
Tel: 020 8850 7046
Fax: 020 8859 6991
Email: eltham.crematorium@greenwich.gov.uk
Web: http://www.greenwich.gov.uk/crematorium
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Location
The venue is situated outside the centre of the town.
This venue is situated in Eltham.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Falconwood.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is free for all users.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 2 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.56m x 5.5m (11ft 8in x 18ft ).
The nearest designated bay is 50m (55yd) from the chapels.
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Opening Times (April to September)
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 18:45 |
| Tuesday | 09:00 - 18:45 |
| Wednesday | 09:00 - 18:45 |
| Thursday | 09:00 - 18:45 |
| Friday | 09:00 - 18:45 |
| Saturday | 09:00 - 18:45 |
| Sunday | 09:00 - 18:45 |
Opening Times (October to March)
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 15:45 |
| Tuesday | 09:00 - 15:45 |
| Wednesday | 09:00 - 15:45 |
| Thursday | 09:00 - 15:45 |
| Friday | 09:00 - 15:45 |
| Saturday | 09:00 - 15:45 |
| Sunday | 09:00 - 15:45 |
Outside Access (Office Building Entrance)
There is not level access to the service.
The bell is in a suitable position to allow wheelchair users to gain access.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 79cm (2ft 7in) wide.
No Level Access (Office Building Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the door.
The ramp or slope is moderate.
The ramp or slope is permanent.
Outside Access (North Chapel Entrance)
There is not level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 192cm (6ft 3in) wide.
There is a second set of doors.
The doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 202cm (6ft 7in) wide.
No Level Access (North Chapel Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
Outside Access (North Chapel Exit)
There is level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 143cm (4ft 8in) wide.
There is a second set of doors.
The doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 143cm (4ft 8in) wide.
Outside Access (West Chapel Entrance)
There is level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 167cm (5ft 5in) wide.
Outside Access (West Chapel Exit)
There is level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 144cm (4ft 8in) wide.
Outside Access (Waiting Room)
There is not level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 145cm (4ft 9in) wide.
No Level Access (Waiting Room)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the doors.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
Outside Access (Chapel of Remembrance)
This information is for the entrance located at the front of the Chapel of Remembrance.
There is level access to the service.
The main doors open automatically.
The doors are single width.
The door opening is 93cm (3ft ) wide.
Outside Access (Flower Pavillion)
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 129cm (4ft 2in) wide.
No Level Access (Flower Pavillion)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the doors.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
No Level Access (Cloisters)
There is a ramp or slope to access this area/service.
The ramp or slope is located regularly within the cloisters.
The ramp or slope is moderate.
The ramp or slope is permanent.
No Level Access (Garden of Remembrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located regularly along the pathway.
The ramp or slope is moderate.
The ramp or slope is permanent.
No Level Access (Memorial Court)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading up to the courtyard.
The ramp or slope is moderate.
The ramp or slope is permanent.
Inside Access (Office Building)
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
There are two meeting rooms located in the office building.
The second photograph shows one of the meeting rooms.
Inside Access (North Chapel)
There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the hearing assistance system.
This venue does not play background music.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
Inside Access (West Chapel)
There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the hearing assistance system.
This venue does not play background music.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
Adapted Toilet (Interior)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 3m (9ft 10in) from the Office Building Entrance.
The adapted toilet is located in the office building.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a locking handle.
The width of the adapted toilet door is 88cm (2ft 10in).
The door is heavy.
The dimensions of the adapted toilet are 138cm x 255cm (4ft 6in x 8ft 4in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 60cm (1ft 11in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is twist/turn.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 47cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are bright.
Adapted Toilet (Exterior)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The adapted toilet is 28m (30yd) from the office building entrance.
The adapted toilet is located behind the office building.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is required for the adapted toilet.
The key is a radar key.
The key can be obtained from a member of staff.
The door opens inwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 75cm (2ft 5in).
The door is heavy.
The dimensions of the adapted toilet are 188cm x 178cm (6ft 2in x 5ft 10in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 97cm (3ft 2in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is twist/turn.
There is a mixer tap.
There is a functional emergency alarm available.
It is not a push button style of alarm.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are not available.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 50cm (1ft 7in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are medium.
Baby change facilities are located within the venue.
The baby change facilities are located in the exterior adapted toilet.
The height of the baby change table once extended is 90cm (2ft 11in).
Inside the venue, there is level access to the baby change facility.
Standard Toilet (Office Building)
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located behind the office building.
The female toilets are 25m (27yd) from the Office Building Entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located on the left side of the office building.
The male toilets are 17m (18yd) from the Office Building Entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
The photographs show the male standard toilet.
Standard Toilet (Waiting Room)
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located in the waiting room.
The female and male toilets are 4m (13ft 1in) from the waiting room entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are bright.
Additional Information
Staff do receive disability awareness training.
Documents are available in Braille.
Documents are available in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service cannot be requested.
Staff are Type Talk aware.
