Disabled Access Guide for Goschen Centre Library

The Library is located on the 1st floor of Goschen Centre.

The venue is situated outside the centre of the city.

This venue is situated in Keyham.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Dockyard.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is free for all users.

Parking is free for Blue Badge holders.

The car park is at the front of the venue.

The car park type is open air/surface.

There are 6 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 4.6m x 3.3m (15ft 1in x 10ft 9in).

The nearest designated bay is 30m (33yd) from the entrance C1.

The furthest designated bay is 35m (38yd) from the entrance C1.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The dropped kerb does not have tactile paving.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There 2 designated bays near entrance C2, 2 near entrance B and 2 further bays near entrance A.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 140cm (4ft 7in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located to the right as you face the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 3 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 140cm (4ft 7in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located to the left as you face the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 2 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 140cm (4ft 7in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located on the right as you face the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The width of the ramp or slope is 120cm (3ft 11in).

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 2 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

The reception desk is 21m (23yd) from the entrance C1.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

Lighting levels are medium.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

The floors which are accessible by stairs are G-1-2.

There are 15+ steps between floors.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There is a lift for public use.

The lift is located on the right as you enter entrance C1.

The lift is a standard lift.

The floors which are accessible by this lift are G-1-2.

The lift is 3m (9ft 10in) from the entrance C1.

The dimensions of the lift are 1.1m x 1.4m (3ft 7in x 4ft 7in).

The clear door width is 80cm.

There are not separate entry and exit doors in the lift.

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is medium.

The lift does have Braille markings.

The lift does have tactile markings.

There are 2 identical lifts located at entrance C1.

This information is for the entrance located on the 1st floor.

There is level access to the service.

Level access is via lift.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 160cm (5ft 2in) wide.

The doors have hold open devices.

The security barriers limit the entrance width to 92 cm.

The reception desk is 4m (13ft 1in) from the library entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk has a lowered section.

Lighting levels are medium.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

This library does not house a regular supply of books in Braille.

This library does house a regular supply of books in large print.

This library does house a regular supply of books on tape or disc.

There is an ordering service.

It takes approximately 7-21 days days to process an order.

The library does have computers with accessible software.

Auxiliary aids are available for computer users.

A large text keyboard is available for computer users.

A large rollerball mouse is available for computer users.

A height adjustable table is available for computer users.

Equipment available for people with a visual impairment includes Screen Tinter, ClaroView and Zoom Text.

During holidays the library is open Tuesday and Thursday from 09:30 to 15:30.

There is level access to the service.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

Customers can charge scooters or wheelchairs at the venue.

Portable hearing loops are available if requested in advance.

There are no accessible toilets within this venue designated for public use.

The nearest adapted toilet is located in the Goschen Centre. Please see the guide for the Goschen centre for further details.

The nearest standard toilets are located in the Goschen Centre. Please see the guide for the Goschen Centre for further details.

Staff do receive disability awareness / equality training.

Documents can be requested in Braille.

Documents can be requested in large print.

Staff are not Text Relay aware.

A member of staff trained in sign language skills is not generally on duty.

This service could be requested in advance.