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Disabled Access Guide for Haematology Unit
Blackpool Victoria Hospital
Whinney Heys Road
Blackpool
Lancashire
FY3 8NR
Tel: 01253 300000
Fax: 01253 306873
Email: communications@bfwhospitals.nhs.uk
Web: http://www.bfwhospitals.nhs.uk
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Introduction
The Haematology Unit is located on the fourth floor of the Women and Children's Unit in Area 8.
Location
The venue is situated outside the centre of the town.
This venue is situated in Blackpool.
The nearest mainline Railway Station is Blackpool North.
There is a bus stop within 150m (164yds) of the venue.
There is not a tram stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the side of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 10+ designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.8m x 6m (12ft 5in x 19ft 8in).
The nearest designated bay is 75m (82yd) from the main entrance.
The furthest designated bay is 94m (103yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is a designated drop off point.
The drop off point is located directly outside the main entrance.
There is a dropped kerb from the drop off point.
There is not tactile paving on the dropped kerb.
Further details of travel routes and site car parking may be obtained from the Blackpool Fylde & Wyre Hospitals NHS Foundation Trust Website here:- www.bfwh.nhs.uk/departments/travel/parking.asp
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 166cm (5ft 5in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 172cm (5ft 7in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
Reception
The desk is 14m (15yd) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
The desk is generally staffed.
Lighting levels are bright.
There is a touchscreen.
The touchscreen is at a suitable height for a wheelchair user.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
Other Floors
The floors which are accessible by stairs are G-1.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located in the main corridor .
The lift is a standard lift.
The floors which are accessible by this lift are B-G-1-2-3-4.
The lift is 53m (58yd) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.37m x 2.47m (4ft 5in x 8ft 1in).
The clear door width is 120cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lighting level in the lift is medium.
The lift does have Braille markings.
The lift does have tactile markings.
Outside Access (Haematology Unit Entrance)
This information is for the entrance located on the fourth floor of the Womens Unit.
There is level access to the service.
Level access is via lift.
The intercom is not in a position to allow wheelchair users to gain access.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 172cm (5ft 7in) wide.
Reception
The desk is 3m (9ft 10in) from the unit entrance.
There is level access to reception from the entrance.
The reception desk is low.
The desk is generally staffed.
Lighting levels are medium.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
There is not a touchscreen.
There is not a prescription box.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
Inside Access
There is level access once inside the venue.
There is not a hearing assistance system.
The lighting levels are medium.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
Route finding signage is available.
The type of flooring in walkways and corridors is vinyl.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 3m (9ft 10in) from the unit entrance.
There is level access into the waiting room / area.
There are not doors into the waiting room / area.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No tables are permanently fixed.
All chairs have armrests.
Announcements are in person.
Information in other languages and formats is not available on request.
Lighting levels are medium.
The room does not have background music playing.
There is no television.
There are no vending machines.
There is no children's play area.
Consultation / Treatment Room (Haematology Day Unit)
There are 1 consultation / treatment rooms available.
The consultation / treatment room is 7m (22ft 11in) from the unit entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are double width.
The doors are light.
The door opening is 164cm (5ft 4in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is a chair.
The chair is adjustable.
All chairs have armrests.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is available.
The hoist is manual.
A sling is available.
The sling is attached by hook and loop.
Lighting levels are medium.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Ward
There are 1 bays available.
There are 12 side rooms available.
The area/room/bay surveyed was Room 12.
The area/room/bay is 15m (16yd) from the unit entrance.
There is level access to the ward.
There are doors into the bay / side room.
The main doors open away from you (push).
The doors are single width.
The doors are light.
The door opening is 130cm (4ft 3in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
All beds are adjustable.
All beds have bedside storage.
Bedside services available are television, telephone, radio and games.
All bedside services are chargeable.
The ward is unisex.
A hoist is available.
The hoist is manual.
A sling is available.
The sling is attached by hook and loop.
There is not an adapted toilet for visitors to use on the ward.
There is an adapted toilet for visitors to use outside the ward.
The distance to the adapted toilet for visitors to use is 5m (16ft 4in).
There is not a standard toilet for visitors to use on the ward.
There is a standard toilet for visitors to use outside the ward.
The distance to the standard toilet for visitors to use is 10m (11yd).
There is not a bathroom on the ward.
There is a bathroom outside the ward.
The distance to the bathroom is 15m (16yd).
Lighting levels are medium.
A flashing alarm is not available.
A vibrating alarm is not available.
| Day | Visiting Hours |
|---|---|
| Monday | 14:00 - 17:00 |
| Monday | 18:00 - 20:00 |
| Tuesday | 14:00 - 17:00 |
| Tuesday | 18:00 - 20:00 |
| Wednesday | 14:00 - 17:00 |
| Wednesday | 18:00 - 20:00 |
| Thursday | 14:00 - 17:00 |
| Thursday | 18:00 - 20:00 |
| Friday | 14:00 - 17:00 |
| Friday | 18:00 - 20:00 |
| Saturday | 14:00 - 17:00 |
| Saturday | 18:00 - 20:00 |
| Sunday | 14:00 - 17:00 |
| Sunday | 18:00 - 20:00 |
Adapted Bathroom
There are adapted bathrooms available.
Location of and access to adapted bathroom
The bathroom is unisex.
The bathroom is not for the sole use of disabled people.
There is no additional signage on or near the adapted bathroom door.
The adapted bathroom is 38m (41yd) from the unit entrance.
The adapted bathroom is located at the rear of the unit.
There is level access to the adapted bathroom.
Features and dimensions of adapted bathroom
A key is not required for the adapted bathroom.
The door opens inwards.
The door is locked by a twist lock.
The width of the adapted bathroom door is 130cm (4ft 3in).
The door is light.
The dimensions of the bathroom are 300cm x 340cm (9ft 10in x 11ft 1in).
The bathroom has a non slip floor.
Floor manoeuvring space is not clear in the bathroom.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted bathroom
The height of the toilet seat above floor level is 43cm (1ft 4in).
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is 86cm (2ft 9in) high.
The tap type is twist/turn.
There is not a mixer tap.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 72cm (2ft 4in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
Wall mounted rails are not available.
There are mirrors in the adapted bathroom.
Mirrors are placed at a lower level or at an angle for ease of use.
Bath and Shower
There is a bath.
The height of the side of the bath from floor level is 80cm (2ft 7in).
The tap type is twist/turn.
There is a mixer tap.
There is a shower over the bath.
The shower head height is adjustable.
The shower control type is lever.
There are not wall mounted handrails available.
Wheel In Shower
There is not a wheel in shower.
Colour contrast and lighting in adapted bathroom
The contrast between the internal door and wall is good.
The contrast between the walls and floor is good.
The contrast between the drop down rails and wall is poor.
Lighting levels are medium.
Accessible Shower
Accessible shower facilities are available.
The showers are located at the rear of the unit.
There is an adjustable shower head.
There are handrails.
There ia a fixed seat.
The height of the seat is 50cm (1ft 7in).
There is level access to the services from the shower facilities.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 20m (22yd) from the unit entrance.
The accessible toilet is located towards the end of the unit.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens inwards.
The door is locked by a twist lock.
The width of the accessible toilet door is 87cm (2ft 10in).
The door is light.
The dimensions of the accessible toilet are 150cm x 340cm (4ft 11in x 11ft 1in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 70cm (2ft 3in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is not a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the left.
There is not a shelf within the accessible toilet.
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 43cm (1ft 4in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 120cm (3ft 11in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 76cm (2ft 5in) high.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is fair.
Lighting levels are medium.
Standard Toilet (Patients)
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Unisex Toilets
The unisex toilet is located at the rear of the unit.
The unisex toilets are 40m (44yd) from the unit entrance.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are medium.
Baby Change Facilities
Baby change facilities are not located within the venue.
Standard Toilet (Visitors)
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Unisex Toilets
The unisex toilet is located on the left behind reception.
The unisex toilets are 5m (16ft 4in) from the unit entrance.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are medium.
Baby Change Facilities
Baby change facilities are not located within the venue.
Additional Information
Staff do receive disability awareness training.
Some Deaf Awareness training is covered in the Equality and Diversity training which staff receive.
Documentation can be provided in different formats on request.
The different formats available include large print on request, different languages (via interpreters) and audio-cassette.
Blackpool, Fylde and Wyre Hospitals can provide interpreters on request.
Interpreters can be requested by contacting the Appointments Manager for that department or the Patient Advice and Liason Service (PALS) who will be able to provide a list of interpreters in the area.
PALS can provide advice and support for requesting documents or interpreters. They can be contacted by calling 01253 655589, by fax: 01253 655590, by email: pals@bfwhospitals.nhs.uk or by visiting their office in the main corridor of Area 1.
Registered assistance dogs are welcomed in the hospital but this does not extend to the ward areas.
Switchboard staff are Type Talk aware.
The switchboard number is 01253 300000.
Help with luggage is available for inpatients.
Volunteers are located by most major entrances and can provide help and assistance.
There is an information help desk located on the main corridor just inside Woodlands Entrance.
Mobility aids available in the hospital include mobile hoists, hoist slings, wheelchairs, tri wheel walkers, shower chairs, bath hoists, commodes, walking sticks, walking frames, adjustable beds and crutches.
There is no charge for mobility aids.
To obtain mobility aids please contact a nurse/doctor.
Portable hearing loops are available in some departments of the hospital.
To find out if a portable hearing loop can be provided please contact the department.
Children are welcome in all departments of the hospital but, in some departments, must be accompanied by an adult.
