








Please be aware that this access guide was surveyed on a non-match' day, and that disabled supporters have advised us that on a busy match day/night the access experience can vary. We would encourage you to fully research this with the club concerned before attending a fixture.
If you require further information or would like to know more please visit The National Association of Disabled Supporters (NADS) website at:
NADS is the national registered charity which represents the views, issues and concerns of disabled football supporters to football and governmental authorities and provides independent advice on disability issues as they affect the football, cricket and rugby communities.
Their key objectives are to promote an inclusive agenda, raise disability awareness through sport and ensure an equality of experience for all fans.
| Day | Opening Times |
|---|---|
| Monday | 10:00 - 23:00 |
| Tuesday | 10:00 - 23:00 |
| Wednesday | 10:00 - 23:00 |
| Thursday | 10:00 - 23:00 |
| Friday | 10:00 - 23:00 |
| Saturday | 10:00 - 23:00 |
| Sunday | 10:00 - 23:00 |
The venue is situated outside the centre of the town or city.
This venue is situated in Dartford.
The venue is on a road with a steep gradient.
The nearest mainline Railway Station is Dartford.
This venue does have its own car park.
The car park is at the front of the venue.
The car park type is open air/surface.
There are 12 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.1m x 4.2m (10ft 2in x 13ft 9in).
The nearest designated bay is 35m (38yd) from the main accessible entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
The distance to the home supporters accessible entrance from the car park is 95 metres.
The distance to the away supporters accessible entrance from the car park is 25 metres.
The distance to the club house accessible entrance from the car park is 55 metres.
There is not level access to the service.
The main doors open (no doors).
The doors are single width.
The door opening is 157cm (5ft 1in) wide.
There is a second set of doors.
The doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 94cm (3ft 1in) wide.
There is a ramp or slope to access this area/service.
The ramp or slope is located leading to the entrance from the walkway.
The ramp or slope is easy.
The ramp or slope is permanent.
The width of the ramp or slope is 390cm (12ft 9in).
There is level access to the service.
The main doors open (no doors).
The doors are single width.
The doors are heavy.
The door opening is 155cm (5ft 1in) wide.
There is a second set of doors.
The doors open towards you (pull).
The doors are single width.
The doors are heavy.
The door opening is 96cm (3ft 1in) wide.
There is level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 178cm (5ft 10in) wide.
There is level access to the service.
The lighting levels are bright.
There is not level access to the service.
The lighting levels are bright.
There is a ramp or slope to access this area/service.
The ramp or slope is easy.
The ramp or slope is permanent.
The width of the ramp or slope is 210cm (6ft 10in).
There are steps to access this area/service.
There are 7 steps to the area/service.
The lighting levels at the steps are bright.
The steps are clearly marked.
The steps are deep.
The steps do not have handrails.
There are 2 Refreshment Kiosks at both ends of the football ground.
The floors which are accessible by stairs are G-1.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
The services on the floors which are not accessible are the club bar and the function rooms.
There is a lift for public use.
The lift is located to the left of the reception.
The lift is a standard lift.
The floors which are accessible by this lift are G-1.
The lift is 5m (16ft 4in) from the accessible entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.3m x 1.75m (4ft 3in x 5ft 8in).
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does not have an audible announcer.
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does have tactile markings.
There is a lift for public use.
The lift is located in the corridor off the bar.
The lift is a platform lift.
The floors which are accessible by this lift are 1- to the Football Stadium.
The lift is 17m (18yd) from the accessible entrance.
Staff do need to be notified for use of the lift.
The dimensions of the lift are 1.04m x 1.5m (3ft 4in x 4ft 11in).
There is not a mirror to aid reversing out of the lift.
The lift does not have a visual floor indicator.
The lift does not have an audible announcer.
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does not have tactile markings.
There are adapted toilets within this venue designated for public use.
The toilet is for the sole use of disabled people.
The adapted toilet is 5m (16ft 4in) from the accessible entrance.
The adapted toilet is located to the right of the entrance to the East Pod end.
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 132cm x 233cm (4ft 3in x 7ft 7in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 77cm (2ft 6in).
The tap type is lever.
There is not a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are not mirrors in the adapted toilet.
The height of the toilet seat above floor level is 47cm (1ft 6in).
There is a hand dryer.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is placed higher than 74cm.
The sink is 78cm (2ft 6in) high.
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are available.
There are baby changing facilities in the adapted toilet.
There are adapted toilets within this venue designated for public use.
The toilet is for the sole use of disabled people.
The adapted toilet is 5m (16ft 4in) from the accessible entrance.
The adapted toilet is located to the left of the entrance at the West Pod end.
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 103cm x 235cm (3ft 4in x 7ft 8in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 89cm (2ft 11in).
The tap type is twist/turn.
There is not a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is a hand dryer.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is not placed higher than 74cm.
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are available.
There are adapted toilets within this venue designated for public use.
The toilet is for the sole use of disabled people.
The adapted toilet is 24m (26yd) from the accessible entrance.
The adapted toilet is located to the right handside of the corridor off the bar.
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens by sliding.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 143cm x 226cm (4ft 8in x 7ft 4in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 77cm (2ft 6in).
The tap type is twist/turn.
There is not a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is a hand dryer.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is not placed higher than 74cm.
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are available.
There are baby changing facilities in the adapted toilet.
There are adapted toilets within this venue designated for public use.
The toilet is for the sole use of disabled people.
The adapted toilet is 20m (22yd) from the accessible entrance.
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens by sliding.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 270cm x 272cm (8ft 10in x 8ft 11in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 202cm (6ft 7in).
The tap type is twist/turn.
There is not a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are not mirrors in the adapted toilet.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is a hand dryer.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is not placed higher than 74cm.
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are available.
The adapted changing room with a walk in shower is in the corridor to the right of the men's changing rooms.
There are adapted toilets within this venue designated for public use.
The toilet is for the sole use of disabled people.
The adapted toilet is 7m (22ft 11in) from the accessible entrance.
The adapted toilet is located off the corridor to the right of reception.
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens by sliding.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 229cm x 148cm (7ft 6in x 4ft 10in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 78cm (2ft 6in).
The tap type is twist/turn.
There is not a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is a hand dryer.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is not placed higher than 74cm.
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are not available.
Standard toilets are available.
The female toilets are located to the right of the entrance at the East Pod end.
The female toilets are 14m (15yd) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
The male toilets are located to the right of the entrance at the East Pod end.
The male toilets are 13m (14yd) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby change facilities are not located within the standard toilet.
Standard toilets are available.
The female toilets are located to the right of the entrance at the West Pod end.
The female toilets are 9m (29ft 6in) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
The male toilets are located to the right of the entrance at the West Pod end.
The male toilets are 9m (29ft 6in) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby change facilities are not located within the standard toilet.
Standard toilets are available.
The female toilets are located the right handside off the corridor off the bar.
The female toilets are 24m (26yd) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
The male toilets are located the right handside of the corridor off the bar.
The male toilets are 24m (26yd) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby change facilities are not located within the standard toilet.
Standard toilets are available.
The female toilets are located in the ladies changing room.
The female toilets are 18m (20yd) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
The male toilets are located in the mens changing rooms.
The male toilets are 18m (20yd) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby change facilities are not located within the standard toilet.
The adapted changing room with a walk in shower is in the corridor to the right of the men's changing rooms.
Standard toilets are available.
The female toilets are located off the corridor to the right of the reception.
The female toilets are 6m (19ft 8in) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
The male toilets are located off the corridor to the right of the reception.
The male toilets are 6m (19ft 8in) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby change facilities are located within the standard toilet.
The baby change facilities are located in the Ladies toilet..
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
No tables are permanently fixed.
No chairs are permanently fixed.
The distance between the floor and the lowest dining table is 47cm (1ft 6in).
There is ample room for a wheelchair user to manoeuvre.
Menus are available hand held.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is varied hot and cold meals.
The nearest table to the entrance is 24 metres.
Wheelchair users do not have a designated accessible seating area.
A companion can sit beside/near you.
The closest adapted toilet to the seating area is 25m (27yd).
The adapted toilet is located to the right of the entrance at the East Pod end.
Wheelchair users do not have a designated accessible seating area.
The wheelchair seating for the home supporters is the right and left hand corners of the ground at the East Pod end.
Wheelchair users do not have a designated accessible seating area.
Wheelchair users do not have a designated accessible seating area.
A companion can sit beside/near you.
The closest adapted toilet to the seating area is 25m (27yd).
The adapted toilet is located to the right of the entrance at the West Pod end.
The wheelchair seating for the away supporters is at the right hand corner of the ground at the West Pod end.
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.
The opening times are for the club bar. The photograph shows the steps inside the football ground leading to the seating areas.