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Organisation Picture 1

Organisation Picture 2


The Queens House

Wheelchair AssistanceMobility Impaired WalkerSeat AvailableBSLAssistance DogConducting of BusinessDisability Awareness TrainingParking Grade 3
Venue Image
Address:
Park Row
Greenwich Park
Greenwich
London
SE10 9NF

Tel: 020 8312 6565
Fax: 020 8312 6632

Web: http://www.nmm.ac.uk

Email us about this Venue

Introduction

This venue's car park is only open to the public at weekends.

Opening Times

DayOpening Times
Monday10:00 - 17:00
Tuesday10:00 - 17:00
Wednesday10:00 - 17:00
Thursday10:00 - 17:00
Friday10:00 - 17:00
Saturday10:00 - 17:00
Sunday10:00 - 17:00

Location

The venue is situated within the centre of the town.

This venue is situated in greenwich.

The venue is not on a road with a steep gradient.

There is a bus stop within 150m (164yds) of the venue.

Parking

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This venue does have its own car park.

Parking is not free for all users.

Parking is free for Blue Badge holders.

The car park is on Park Row at the administration building.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 6 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 2.35m x 4.9m (7ft 8in x 16ft ).

The nearest designated bay is 150m (164yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are uneven surfaces.

The car park surface is tarmac.

There is not a dropped kerb/non stepped access from the car park to the venue.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

It is recommended blue badge bays are booked in advance to guarantee a space in busy periods.

This venue's car park is only open to the public at weekends.

Outside Access (Main Entrance)

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This information is for the entrance located at the side of the building.

There is not level access to the service.

The main doors open towards you (pull).

The doors are single width.

The doors are permanently held open.

The door opening is 85cm (2ft 9in) wide.

No Level Access (Main Entrance)

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There are steps to access this area/service.

The steps are located in front of the door.

There are 9 steps to the area/service.

The steps are not clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on the left going up.

Outside Access (Accessable Entrance)

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This information is for the entrance located at the front of the building.

There is level access to the service.

The bell is in a suitable position to allow wheelchair users to gain access.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 90cm (2ft 11in) wide.

This door is kept locked.

Outside Access (The Orangry)

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This information is for the entrance located at the back of the building.

There is not level access to the service.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 140cm (4ft 7in) wide.

This door is used as an exit if necessary.

No Level Access (The Orangry)

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There is a ramp or slope to access this area/service.

The ramp or slope is located to the right of the doors.

The ramp or slope is moderate.

The ramp or slope is portable.

The width of the ramp or slope is 90cm (2ft 11in).

There are steps to access this area/service.

The steps are located at the threshold.

There are 2 steps to the area/service.

The steps are not clearly marked.

The steps are deep.

The steps do not have handrails.

There is not a standard and/or platform lift to access this area/service.

Reception

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The reception desk is 20m (22yd) from the the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

Lighting levels are medium.

There is not a hearing assistance system.

Inside Access

There is level access to the service.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

Museum

Exhibits can not be audio described.

Tactile signage for exhibits is not available.

Braille signage for exhibits is not available.

Touch tours are available.

The availability of touch tours depends on the exhibition.

Video tours are not available.

There is not a hearing assistance system.

Concessions are available.

There is a wheelchair to borrow.

To borrow the wheelchair book in advance for garantee use.

Museum entry and exhibits are almost always free of charge.

Audio guides are available for an overview of the museum and travel information.

Lift

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The lift is located to the right of the main entrance.

The lift is a standard lift.

The floors which are accessible by this lift are B-G-1.

The lift is 5m (16ft 4in) from the the main entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.07m x 2.07m (3ft 6in x 6ft 9in).

The clear door width is 100cm.

There are not separate entry and exit doors in the lift.

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is low.

The lift does not have Braille markings.

The lift does have tactile markings.

Adapted Toilet

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There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

The toilet is not for the sole use of disabled people.

There is pictorial signage on or near the toilet door.

The adapted toilet is 25m (27yd) from the main entrance.

The adapted toilet is located to the rear left of the entrance corridor.

There is not level access to the adapted toilet.

Features and dimensions of adapted toilets

This is a unisex toilet.

A key is not required for the adapted toilet.

The door opens outwards.

The door is locked by a twist lock.

The width of the adapted toilet door is 100cm (3ft 3in).

The door is heavy.

The dimensions of the adapted toilet are 145cm x 210cm (4ft 9in x 6ft 10in).

Floor manoeuvring space is not clear in the adapted toilet.

There is a lateral transfer space.

As you face the toilet pan the transfer space is on the right.

The lateral transfer space is 75cm (2ft 5in).

There is a dropdown rail on the transfer side.

There is a flush on the transfer side.

The tap type is lever.

There is a mixer tap.

There is a functional emergency alarm available.

It is not a push button style of alarm.

Disposal facilities are available in the cubicle.

There is not a coat hook.

Position of fixtures in adapted toilets

Wall mounted rails are available.

As you face the toilet the wall mounted grab rails are on both sides.

There is not a shelf within the adapted toilet.

There are mirrors in the adapted toilet.

Mirrors are placed at a lower level or at an angle for ease of use.

The height of the toilet seat above floor level is 44cm (1ft 5in).

There is a hand dryer.

The hand dryer cannot be reached from seated on the toilet.

The hand dryer is not placed higher than 100cm.

There is a towel dispenser.

The towel dispenser cannot be reached from seated on the toilet.

The towel dispenser is placed higher than 100cm.

The towel dispenser is 140cm (4ft 7in) high.

There is a toilet roll holder.

The toilet roll holder can be reached from seated on the toilet.

The toilet roll holder is not placed higher than 100cm.

There is a sink.

The sink can be reached from seated on the toilet.

The sink is not placed higher than 74cm.

Colour contrast and lighting in adapted toilets

The contrast between the internal door and wall is fair.

The contrast between the external door and wall is poor.

The contrast between the grab rails and wall is fair.

The contrast between the drop down rails and wall is fair.

The contrast between the walls and floor is poor.

Lighting levels are medium.

Baby change facilities are located within the venue.

The baby change facilities are located in the adapted toilet.

The height of the baby change table once extended is 82cm (2ft 8in).

Inside the venue, there is not level access to the baby change facility.

Standard Toilet

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Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located at the rear left of the entrance corridor.

The female and male toilets are 28m (30yd) from the the main entrance.

Inside the venue, there is not level access to the female and male toilet.

Lighting levels are medium.

Baby Change Facilities

Baby change facilities are not located within the venue.

No Level Access (Toilets)

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There is a ramp or slope to access this area/service.

The ramp or slope is located at the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

Additional Information

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents are available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is generally on duty.

Staff are trained to BSL level 1.

Staff are not Type Talk aware.

A raised or tactile plan of the building is not available on request.

There is not an open fireplace.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.

Children are welcomed at the venue.

There is not a soft play area for children.