Disabled Access Guide for Students′ Union

Services/facilities within the building include :
Level -2 - The O2 Academy stalls.
Level -1 - The O2 Academy entrance and balcony, The Scholar Bar, meeting suites, a gym and offices.
Level 0 - Queens Hall, Restaurant 1923, shops, reception, Abode Housing Office, bank and offices.
Level 1 - Student Welfare Service, The Arc and offices.
Level 2 - offices.
Level 3 - offices.

These opening times are for the reception only.

The opening times for the hall and the bars vary depending on the functions taking place.

The venue is situated outside the centre of the city.

This venue is situated in Leicester.

The venue is on a road with a steep gradient.

The nearest mainline Railway Station is Leicester.

There is not a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

There is not a designated drop off point.

There is general parking available within the grounds of the University.

Parking is available to permit holders only.

Blue Badge holders need to apply for a permit.

Students are encouraged not to bring cars onto the campus.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 148cm (4ft 10in) wide.

The automatic doors are push pad operated and open towards you.

There are also double, manual doors, 160cm wide, either side of the automatic doors.

There is a ramp or slope to access this area/service.

The ramp or slope is located on the right as you face the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The width of the ramp or slope is 103cm (3ft 4in).

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 5 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are in the centre.

The ramp overcomes the steps and has a handrail on the left hand side going up.

This information is for the entrance located at the rear of the building.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 113cm (3ft 8in) wide.

This entrance gives access to level 0 and Restaurant 1923.

There is a similar entrance below this, shown in photograph 2, which gives access to level -1.

There is a ramp or slope to access this area/service.

The ramp or slope is located to the left of the entrance as you face it.

The ramp or slope is moderate.

The ramp or slope is permanent.

There are steps to access this area/service.

The steps are located to the left of the entrance as you face it.

There are 7 steps to the area/service.

The steps are not clearly marked.

The steps are deep.

The steps do have handrails.

The handrails are on the right going up.

The ramp overcomes the steps and has handrails on both sides.

The reception desk is 10m (11yd) from the Queens Hall entrance.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is not level access to the service.

This venue does play background music.

Music is played in the hall, bars and the shop.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

The scooter can be used throughout the building.

Arrangements can be made for charging scooters or wheelchairs.

Please contact the AccessAbility Centre at accessable@le.ac.uk.

Photograph 1 shows Queens Hall.

Photograph 2 shows The Square, located on level 0 between the entrances.

It contains a communal seating area and a Starbucks Coffee kiosk.

The shops and Restaurant 1923 are accessed from The Square.

There is a ramp or slope to access this area/service.

The ramp or slope is located on level 0.

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 141cm (4ft 7in).

There are steps to access this area/service.

The steps are located on level 0.

There are 7 steps to the area/service.

The lighting levels at the steps are medium.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The handrails are on both sides.

The ramp overcomes the steps mentioned and has handrails both sides.

They link the Queens Hall and Mayors Walk entrance via The Square.

The ramp has several landings along it.

The steps are split.

There are 3 leading from the Queens Hall entrance to The Square, and a further 4 leading from The Square down to the Mayors Walk entrance.

There are additional similar ramps on other levels throughout the building.

The floors which are accessible by stairs are (-2)-(-1)-0-1-2-3.

There are 15+ steps between floors.

The lighting level is medium.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There is a lift for public use.

The lift is located to the left of the Mayors Road entrance.

The lift is a standard lift.

The floors which are accessible by this lift are levels (-2)-(-1)-0-1-2-3.

The lift is 14m (15yd) from the Mayors Road entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.29m x 1.5m (4ft 2in x 4ft 11in).

The clear door width is 89cm.

There are separate entry and exit doors in the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is medium.

The lift does not have Braille markings.

The lift does have tactile markings.

There is a lift for public use.

The lift is located in the staff area in the corner of The Square.

The lift is a standard lift.

The floors which are accessible by this lift are levels (-2)-(-1)-0-2.

The lift is 53m (58yd) from the Queens Hall entrance.

Staff do need to be notified for use of the lift.

The dimensions of the lift are 1.29m x 1.5m (4ft 2in x 4ft 11in).

The clear door width is 90cm.

There are separate entry and exit doors in the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is medium.

The lift does not have Braille markings.

The lift does have tactile markings.

This is the main lift used to access the SU Offices on level 2.

The reception desk is 25m (27yd) from the main lift.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are medium.

There is not a hearing assistance system.

The Student Welfare Service is located on level 1, to the left as you access the main lift.

Contact: 0116 223 1185 or welfare@le.ac.uk.

The following information is for the bar.

Once inside, there is level access to the service.

Food is available from the bar.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is not a lowered section at the service counter.

There is ample room for a wheelchair user to manoeuvre.

Some tables are permanently fixed.

Some chairs are permanently fixed.

No chairs have armrests.

The nearest table is 4m (13ft 1in) from the bar entrance.

The distance between the floor and the lowest dining table is 82cm (2ft 8in).

The distance between the floor and the highest dining table is 100cm (3ft 3in).

Menus are hand held.

Menus are not available in Braille.

Menus are not available in large print.

Picture menus are not available.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is hot and cold snacks.

The Scholar Bar is located on level -1 of the building.

There are also some coffee tables and sofas available in this bar.

The following information is for the restaurant.

Once inside, there is level access to the service.

Full table service is available.

There is ample room for a wheelchair user to manoeuvre.

Some tables are permanently fixed.

No chairs are permanently fixed.

Some chairs have armrests.

The nearest table is 4m (13ft 1in) from the restaurant entrance.

The distance between the floor and the lowest dining table is 70cm (2ft 3in).

The distance between the floor and the highest dining table is 70cm (2ft 3in).

Menus are hand held.

Menus are not available in Braille.

Menus are not available in large print.

Picture menus are not available.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is main meals and hot and cold snacks.

The restaurant is located on level 0, just inside the Mayors Walk entrance.

There are steps to access this area/service.

The steps are located in the corridor just past reception.

There are 7 steps to the area/service.

The lighting levels at the steps are medium.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The handrails are on the left going up.

There is a standard and/or platform lift to access this area/service.

These steps lead down to the Abode Housing Office and a corridor leading to the main lift and the Mayors Walk entrance.

As well as the platform lift, these steps can also be overcome using the internal ramps.

There is a lift for public use.

The lift is located on the steps just past reception.

The lift is a platform lift.

The platform lift accesses a small level change.

Staff do need to be notified for use of the lift.

The dimensions of the lift are 1.25m x 0.8m (4ft 1in x 2ft 7in).

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is medium.

The lift does not have Braille markings.

The lift does not have tactile markings.

This information is for the entrance located at the rear of the building, off Mayors Walk.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 170cm (5ft 6in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 170cm (5ft 6in) wide.

The automatic doors are push pad operated and open towards you.

This entrance gives level access to level -1 of the building, which is the balcony level of the O2 Academy.

There is a lift available to the left of this entrance as you enter, which gives access to the stalls on level -2.

The building main lift also gives access to the stalls.

There is a ramp or slope to access this area/service.

The ramp or slope is located to the left of the entrance as you face it.

The ramp or slope is moderate.

The ramp or slope is permanent.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 5 - 11 steps to the area/service.

The steps are not clearly marked.

The steps are deep.

The steps do have handrails.

The handrails are on both sides.

Once inside, there is level access to the service.

Food or drinks are ordered from the service counter.

There is a lowered section at the service counter.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

Some chairs are permanently fixed.

No chairs have armrests.

The O2 Academy is located on levels -2 and -1 of the building.

There are accessible toilets within this venue designated for public use.

Location of and access to accessible toilets

Features and dimensions of accessible toilets

Position of fixtures in accessible toilets

Colour contrast and lighting in accessible toilets

There is also an identical adpted toilet on level 0 next to the main lift, and on levels 1, 2 and 3.

Adapted toilets are also available on levels -2 and -1 in the O2 Academy.

These have the transfer space on the left.

There are accessible toilets within this venue designated for public use.

Location of and access to accessible toilets

Features and dimensions of accessible toilets

Position of fixtures in accessible toilets

Colour contrast and lighting in accessible toilets

There is also an identical adapted toilet on level 2.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located in the toilet area by the Mayors Walk entrance.

The female and male toilets are 10m (11yd) from the Mayors Walk entrance.

Inside the venue, there is level access to the female and male toilet.

Lighting levels are medium.

These toilets contain cubicles with grab rails fitted and doors with open outwards.

There are additional standard male and female toilets located on all floors.

Staff do receive disability awareness / equality training.

Documents can be requested in large print.

Staff are Text Relay aware.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.

A BSL interpreter can be arranged as required.

Documents can be created in Braille on request.

Please contact the AccessAbility Centre at accessable@le.ac.uk for further information.