Local access information
across the country
Thames Barrier Information Centre
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 11:00 - 15:30 |
| Tuesday | 11:00 - 15:30 |
| Wednesday | 11:00 - 15:30 |
| Thursday | 11:00 - 15:30 |
| Friday | 11:00 - 15:30 |
| Saturday | 11:00 - 15:30 |
| Sunday | 11:00 - 15:30 |
Location
The venue is situated within the centre of the borough.
This venue is situated in Greenwich.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Woolwich Docklands.
There is not a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is free for all users.
The car park is at the front of the venue.
The car park type is open air/surface.
There is 1 designated parking bay within the car park.
The dimensions of the designated parking bay(s) are 5m x 5.1m (16ft 4in x 16ft 8in).
The nearest designated bay is 6m (19ft 8in) from the lift.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Outside Access (Cafe Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 110cm (3ft 7in) wide.
An additional entrance is available on the ground floor, which has to be opened from the inside.
No Level Access (Cafe Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading to the entrance from the lift.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
There are steps to access this area/service.
The steps are located leading to the entrance.
There are 15+ steps to the area/service.
The steps are clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
This venue does play background music.
Music is played on the ground floor.
The lighting levels are medium.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
Restaurant / Bar
The following information is for the cafe.
Once inside, there is level access to the service.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is not a lowered section at the service counter.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
No chairs have armrests.
The nearest table is 3m (9ft 10in) from the cafe entrance.
The distance between the floor and the lowest dining table is 49cm (1ft 7in) cm.
The distance between the floor and the highest dining table is 72cm (2ft 4in) cm.
Menus are wall only.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are not clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold meals and snacks.
Other Floors
The floors which are accessible by stairs are G-1.
There are 15+ steps between floors.
The lighting level is medium.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located at the side of the building.
The lift is a platform lift.
The floors which are accessible by this lift are G-1.
The lift is 19m (21yd) from the cafe entance.
Staff do need to be notified for use of the lift.
The dimensions of the lift are 1.1m x 1.3m (3ft 7in x 4ft 3in).
The clear door width is 90cm.
There are separate entry and exit doors in the lift.
The lift does not have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is medium.
The lift does not have Braille markings.
The lift does not have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 11m (12yd) from the lift.
The adapted toilet is located at the side of the building.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is required for the adapted toilet.
The key is a radar key.
The key can be obtained from reception.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 98cm (3ft 2in).
The door is heavy.
The dimensions of the adapted toilet are 107cm x 215cm (3ft 6in x 7ft ).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 60cm (1ft 11in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is sensor.
There is a functional emergency alarm available.
It is not a push button style of alarm.
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are not mirrors in the adapted toilet.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is not a hand dryer.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is poor.
The contrast between the external door and wall is poor.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is poor.
Lighting levels are medium.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located on the right as you enter.
The female and male toilets are 6m (19ft 8in) from the cafe entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are medium.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Type Talk aware.
