Opening times vary according to the ferries.

The ferry runs from Central London to the Royal Arsenal Woolwich Pier.

This information is for the entrance located at the front of the ferry.

There is level access to the service.

The main doors open towards you (pull).

The doors are single width.

The doors are heavy.

The door opening is 89cm (2ft 11in) wide.

There is level access to the service.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

The following information is for the cafe.

Once inside, there is level access to the service.

Food or drinks are ordered from the service counter.

There is not a lowered section at the service counter.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

All chairs are permanently fixed.

All chairs have armrests.

Menus are wall only.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is snack food.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located at the rear of the ferry.

The female and male toilets are 16m (17yd) from the ferry entrance.

Inside the venue, there is level access to the female and male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do receive disability awareness training.

Documents are not available in Braille.

Documents are available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Type Talk aware.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.