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Disabled Access Guide for Urodynamics
Blackpool Victoria Hospital
Whinney Heys Road
Blackpool
Lancashire
FY3 8NR
Tel: 01253 303512
Fax: 01253 306873
Email: communications@bfwhospitals.nhs.uk
Web: http://www.bfwhospitals.nhs.uk
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Introduction
Urodynamics is located in Area 1 Outpatients.
Opening Times
Opening times do vary depending on timetabling.
Location
The venue is situated outside the centre of the town.
This venue is situated in Blackpool.
The nearest mainline Railway Station is Blackpool North.
There is a bus stop within 150m (164yds) of the venue.
There is not a tram stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the front of the venue.
The car park type is open air/surface.
There are 10+ designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.6m x 4.5m (11ft 9in x 14ft 9in).
The nearest designated bay is 26m (28yd) from the main entrance.
The furthest designated bay is 42m (46yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are uneven surfaces.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Further details of travel routes and site car parking may be obtained from the Blackpool Fylde & Wyre Hospitals NHS Foundation Trust Website here:- www.bfwh.nhs.uk/departments/travel/parking.asp
Outside Access (Main Entrance)
This information is for the entrance located off Whinpark Avenue.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 172cm (5ft 7in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 170cm (5ft 6in) wide.
The doors are push pad operated and open away from you.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading to the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is not a level landing at the top of the ramp.
Reception (Orange Reception)
The desk is 5m (16ft 4in) from the unit entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
The desk is generally staffed.
Lighting levels are bright.
There is not a hearing assistance system.
There is a touchscreen.
The touchscreen is at a suitable height for a wheelchair user.
There is not a prescription box.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
Outside Access (Urodynamics Entrance)
This information is for the entrance located in Area 1.
There is level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 130cm (4ft 3in) wide.
Inside Access
There is level access once inside the venue.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
The type of flooring in walkways and corridors is vinyl.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 2m (6ft 6in) from the unit entrance.
There is level access into the waiting room / area.
There are not doors into the waiting room / area.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
All chairs are permanently fixed.
No tables are permanently fixed.
No chairs have armrests.
Announcements are in person.
Lighting levels are bright.
The room does not have background music playing.
There is no television.
There is not space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
Consultation / Treatment Room (Examination Room)
There are 2 consultation / treatment rooms available.
The room surveyed was the Examination Room.
The consultation / treatment room is 5m (16ft 4in) from the unit entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 77cm (2ft 6in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is a chair.
The chair is not adjustable.
No chairs have armrests.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is available.
The hoist is manual.
A sling is available.
The sling is attached by hook and loop.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Consultation / Treatment Room (Treatment Room)
There are 2 consultation / treatment rooms available.
The room surveyed was the Treatment Room.
The consultation / treatment room is 6m (19ft 8in) from the unit entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 130cm (4ft 3in) wide.
The type of flooring is vinyl and concrete.
There is room for a wheelchair user to manoeuvre.
There is not a bed/couch.
There is a chair.
The chair is adjustable.
All chairs have armrests.
No chairs are permanently fixed.
A hoist is available.
The hoist is manual.
A sling is available.
The sling is attached by hook and loop.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 4m (13ft 1in) from the Urodynamics entrance.
The accessible toilet is located next to the waiting room.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens inwards.
The door is locked by a twist lock.
The width of the accessible toilet door is 94cm (3ft 1in).
The door is heavy.
The dimensions of the accessible toilet are 180cm x 205cm (5ft 10in x 6ft 8in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 112cm (3ft 8in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
It is a push button style of alarm.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the accessible toilet.
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 110cm (3ft 7in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are bright.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are not available.
Baby Change Facilities
Baby change facilities are not located within the venue.
Additional Information
Staff do receive disability awareness training.
Some Deaf Awareness training is covered in the Equality and Diversity training which staff receive.
Documentation can be provided in different formats on request.
The different formats available include large print on request, different languages (via interpreters) and audio-cassette.
Blackpool, Fylde and Wyre Hospitals can provide interpreters on request.
Interpreters can be requested by contacting the Appointments Manager for that department or the Patient Advice and Liason Service (PALS) who will be able to provide a list of interpreters in the area.
PALS can provide advice and support for requesting documents or interpreters. They can be contacted by calling 01253 655589, by fax: 01253 655590, by email: pals@bfwhospitals.nhs.uk or by visiting their office in the main corridor of Area 1.
Registered assistance dogs are welcomed in the hospital but this does not extend to the ward areas.
Switchboard staff are Type Talk aware.
The switchboard number is 01253 300000.
Help with luggage is available for inpatients.
Volunteers are located by most major entrances and can provide help and assistance.
There is an information help desk located on the main corridor just inside Woodlands Entrance.
Mobility aids available in the hospital include mobile hoists, hoist slings, wheelchairs, tri wheel walkers, shower chairs, bath hoists, commodes, walking sticks, walking frames, adjustable beds and crutches.
There is no charge for mobility aids.
To obtain mobility aids please contact a nurse/doctor.
Portable hearing loops are available in some departments of the hospital.
To find out if a portable hearing loop can be provided please contact the department.
Children are welcome in all departments of the hospital but, in some departments, must be accompanied by an adult.
