Disabled Access Guide for Ward 15b - General Elective Surgery

Ward 15b is located on the first floor of the Surgical Centre, in Area 7.

The venue is situated outside the centre of the town.

This venue is situated in Blackpool.

The venue is on a road with a steep gradient.

The nearest mainline Railway Station is Blackpool North.

There is not a bus stop within 150m (164yds) of the venue.

There is not a tram stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is not free for all users.

Parking is free for Blue Badge holders.

The car park is at the front of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 10+ designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.73m x 5.93m (12ft 2in x 19ft 5in).

The nearest designated bay is 3m (9ft 10in) from the entrance.

The furthest designated bay is 28m (30yd) from the entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are dropped kerbs.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The dropped kerb does have tactile paving.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is a designated drop off point.

The drop off point is located outside the entrance.

There is a dropped kerb from the drop off point.

There is tactile paving on the dropped kerb.

This information is for the entrance located in Area 7.

There is not level access to the service.

The main doors open automatically.

The doors are single width.

The door opening is 127cm (4ft 2in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope bypasses the steps.

The ramp or slope is located in front of and immediately beyond the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There are steps to access this area/service.

The steps are located immediately beyond the entrance.

There are 2 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

The floors which are accessible by stairs are G-1-2.

There are 15+ steps between floors.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There is a lift for public use.

The lift is located in Area 7.

The lift is a standard lift.

The floors which are accessible by this lift are G-1-2.

The lift is 12m (13yd) from the entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.78m x 2.7m (5ft 10in x 8ft 10in).

The clear door width is 140cm.

There are not separate entry and exit doors in the lift.

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is medium.

The lift does not have Braille markings.

The lift does have tactile markings.

This information is for the entrance located on the first floor of Area 7.

There is level access to the service.

The bell is in a suitable position to allow wheelchair users to gain access.

The intercom is in a position to allow wheelchair users to gain access.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 168cm (5ft 6in) wide.

The desk is 6m (19ft 8in) from the ward entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk has a lowered section.

The desk is generally staffed.

Lighting levels are medium.

There is a hearing assistance system.

The hearing system is available only on request.

The hearing system is a portable loop.

Staff are trained to use the hearing system.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

This venue does not play background music.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

The type of flooring in walkways and corridors is vinyl.

There are 1 bays available.

There are 8 side rooms available.

The area/room/bay surveyed was Room 1.

The area/room/bay is 1m (3ft 3in) from the ward entrance.

There is level access to the ward.

There are doors into the bay / side room.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 132cm (4ft 3in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

All beds are adjustable.

All beds have bedside storage.

Bedside services available are television.

No bedside services are chargeable.

The ward is unisex.

A hoist is available.

The hoist is manual.

A sling is available.

The sling is attached by hook and loop.

There is not an adapted toilet for visitors to use on the ward.

There is an adapted toilet for visitors to use outside the ward.

The distance to the adapted toilet for visitors to use is 4m (13ft 1in).

There is not a standard toilet for visitors to use on the ward.

There is a standard toilet for visitors to use outside the ward.

The distance to the standard toilet for visitors to use is 3m (9ft 10in).

There is a bathroom on the ward.

Lighting levels are medium.

There are adapted bathrooms available.

Location of and access to adapted bathroom

Features and dimensions of adapted bathroom

Position of fixtures in adapted bathroom

Bath and Shower

Wheel In Shower

Colour contrast and lighting in adapted bathroom

Staff do receive disability awareness training.

Some Deaf Awareness training is covered in the Equality and Diversity training which staff receive.

Documentation can be provided in different formats on request.

The different formats available include large print on request, different languages (via interpreters) and audio-cassette.

Blackpool, Fylde and Wyre Hospitals can provide interpreters on request.

Interpreters can be requested by contacting the Appointments Manager for that department or the Patient Advice and Liason Service (PALS) who will be able to provide a list of interpreters in the area.

PALS can provide advice and support for requesting documents or interpreters. They can be contacted by calling 01253 655589, by fax: 01253 655590, by email: pals@bfwhospitals.nhs.uk or by visiting their office in the main corridor of Area 1.

Registered assistance dogs are welcomed in the hospital but this does not extend to the ward areas.

Switchboard staff are Type Talk aware.

The switchboard number is 01253 300000.

Help with luggage is available for inpatients.

Volunteers are located by most major entrances and can provide help and assistance.

There is an information help desk located on the main corridor just inside Woodlands Entrance.

Mobility aids available in the hospital include mobile hoists, hoist slings, wheelchairs, tri wheel walkers, shower chairs, bath hoists, commodes, walking sticks, walking frames, adjustable beds and crutches.

There is no charge for mobility aids.

To obtain mobility aids please contact a nurse/doctor.

Portable hearing loops are available in some departments of the hospital.

To find out if a portable hearing loop can be provided please contact the department.

Children are welcome in all departments of the hospital but, in some departments, must be accompanied by an adult.